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Get in Touch

Need a part or some advice? Send us a message and we’ll get back to you as soon as we can.

Email

Phone

Location

Opening Hours

Monday–Friday: 8:30am–5:30pm
Saturday: 8:30am–1:00pm
Sunday: Closed

Common Questions

How do I know I'm getting the right part for my vehicle?

Give us a call with your registration number or VIN and we'll match the correct part for your make, model and engine. With decades of trade experience, our team would rather take an extra minute on the phone than send you out with the wrong component.

Do you deliver across Northern Ireland?

Yes. We offer fast local delivery throughout NI for trade customers, and we can arrange delivery for retail orders too. Pop in, ring us on 028 9756 3807, or send an enquiry through the contact form to discuss your needs.

Can I collect from your Ballynahinch premises?

Absolutely. You're welcome to call into 109 Old Belfast Road, Ballynahinch, BT24 8UY during opening hours — Monday to Friday 8:30am–5:30pm and Saturday 8:30am–1:00pm.

Do you offer trade accounts for garages and workshops?

Yes, we work with garages, workshops and fleet operators across Northern Ireland on trade terms. Get in touch and we'll set you up with an account and competitive trade pricing.

What's your returns policy?

If a part is faulty or incorrect, contact us as soon as possible and we'll put it right. Parts must be returned unfitted and in their original packaging. Speak to the team on 028 9756 3807 for any return queries.

What if you don't have the part I need in stock?

If we don't have it on the shelf, we can usually source it quickly through our supplier network. Tell us what you're after and we'll come back to you with availability and a price.

Expert Services

Specialist Support to Keep You Moving

Sourcing the right part shouldn't be a guessing game. The team at Douglas Autoparts are on hand to help you identify what you need, check compatibility against your make, model and engine, and get it to you fast — whether you're a busy garage or working on your own vehicle at home.

Can't find what you're after? We've got access to a wide supplier network and can usually source even harder-to-find parts quickly.

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